Auto loans & leases
GFS II auto loans & leases complaints
Consumers have filed 117 complaints about GFS II's auto loans & leases, 20 in the last 12 months (-44%). GFS II answered 100% on time and closed 0% with relief. See the whole GFS II record.
GFS II against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | GFS II | 20 | 100% | 0% |
Latest GFS II auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 8, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| May 30, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| May 24, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 15, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| May 6, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 29, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 29, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Apr 25, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Apr 22, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 17, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 8, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 6, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Mar 21, 2025 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 10, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 1, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 26, 2025 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 30, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 25, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 21, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 16, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 13, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 4, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 22, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Dec 21, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 15, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 9, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 11, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 30, 2024 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Oct 22, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Sep 27, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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