Auto loans & leases
GFS II auto loans & leases complaints
Consumers have filed 117 complaints about GFS II's auto loans & leases, 20 in the last 12 months (-44%). GFS II answered 100% on time and closed 0% with relief. See the whole GFS II record.
GFS II against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | GFS II | 20 | 100% | 0% |
Latest GFS II auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Oct 26, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 25, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 24, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 14, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 23, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 26, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Aug 17, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jul 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jul 24, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 26, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 26, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 30, 2026 | Auto loans & leases | Incorrect information on your reportPublic record information inaccurate | Explained |
| Mar 4, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 6, 2026 | Auto loans & leases | Getting a loan or leaseDid not receive car title | Explained |
| Jan 5, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Dec 28, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 11, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Nov 22, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 13, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 4, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 29, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 8, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 7, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Aug 19, 2025 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 13, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jul 30, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jun 13, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Jun 11, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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