Auto loans & leases
GFS II auto loans & leases complaints
Consumers have filed 117 complaints about GFS II's auto loans & leases, 20 in the last 12 months (-44%). GFS II answered 100% on time and closed 0% with relief. See the whole GFS II record.
GFS II against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | GFS II | 20 | 100% | 0% |
Latest GFS II auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 5, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 29, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 21, 2024 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 15, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 10, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 9, 2024 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jul 29, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 12, 2024 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Apr 29, 2024 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Apr 6, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 25, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Feb 22, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 20, 2024 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 18, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 17, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 28, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 19, 2023 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Aug 26, 2023 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 21, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jul 19, 2023 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Mar 23, 2023 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Sep 22, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 29, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Apr 29, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jan 13, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 12, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 2, 2021 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 3, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Sep 16, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 1, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about GFS II
No comments yet. Start the conversation - questions are welcome too.