Complaint log
Great Lakes complaint log
The newest complaints about Great Lakes, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 23, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 22, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 17, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 16, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 16, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 12, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 11, 2019 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 10, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 8, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 7, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 7, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 5, 2019 | Student loans | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Oct 4, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 3, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 3, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 1, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 30, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 30, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 27, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 26, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 25, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 25, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 24, 2019 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 24, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Sep 22, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 22, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 21, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 20, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 18, 2019 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Sep 18, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Sep 7, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 6, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 6, 2019 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Sep 1, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 31, 2019 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Aug 30, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 29, 2019 | Student loans | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 29, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Aug 29, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 28, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Aug 27, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Aug 27, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 26, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 24, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Aug 23, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 21, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 21, 2019 | Student loans | Getting a loanFraudulent loan | Explained |
| Aug 20, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works