Mortgages
Greenstate Credit Union mortgages complaints
Consumers have filed 13 complaints about Greenstate Credit Union's mortgages, 3 in the last 12 months. Greenstate Credit Union answered 100% on time and closed 67% with relief. See the whole Greenstate Credit Union record.
Greenstate Credit Union against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Greenstate Credit Union | 3 | 100% | 67% |
Latest Greenstate Credit Union mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Money back |
| Apr 16, 2026 | Mortgages | Trouble during payment processPayment process | Fixed |
| Apr 8, 2026 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 16, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Fixed |
| Jun 13, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 16, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 11, 2025 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Apr 11, 2025 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Feb 27, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 30, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jul 1, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jan 16, 2024 | Mortgages | Trouble during payment processPaying off the loan | Fixed |
| Dec 6, 2023 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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