Credit bureau · complaint record
Greenstate Credit Union complaints
Consumers have filed 178 complaints about Greenstate Credit Union since 2023, 71 of them in the last 12 months (+29% on the year before). It answered 98.6% on time and closed 27% with relief for the customer - about the same as a typical credit bureau. The most common problem is incorrect information on your report.
Average response record. How it works
- Complaints on record
- 178
- Last 12 months
- 71
- Answered on time
- 98.6%
- Closed with relief
- 27%
- Last 30 days
- 3
- Rank
- #88 of 566
Since July 2023
+29% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 29, 2026
Most complained-about credit bureaus & report companies
Greenstate Credit Union complaints by month
The busiest month was December 2025 (13 complaints). Complaints in the last 12 months are up 29% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Greenstate Credit Union answered last 12 months
- Closed with monetary relief57%
- Closed with non-monetary relief1419.7%
- Closed with explanation5273.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time39/4598.6% on time
- Relief for customers17/4026.8% closed with relief
- Complaint trend7/15+29% vs last year
What Greenstate Credit Union complaints are about
Top Greenstate Credit Union problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 19
- Account information incorrect 12
- Account status incorrect 10
- Old information reappears or never goes away 2
- Personal information incorrect 1
Where Greenstate Credit Union complaints come from
Most complaints: Iowa (82), Illinois (47), Florida (5), Texas (5), California (4).
Greenstate Credit Union compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Arivo AcceptanceCredit reporting | 22 | 81 | F |
| 2 | Porsche Financial ServicesCredit reporting | 47 | 77 | D |
| 3 | Go CapitalCredit reporting | 48 | 75 | D |
| 4 | GFS IICredit reporting | 60 | 74 | C |
| 5 | 700 Credit ExpertsCredit reporting | 0 | 73 | F |
| 6 | Greenstate Credit UnionCredit reporting | 63 | 71 | C |
| 7 | Grow CreditCredit reporting | 39 | 63 | D |
| 8 | Automotive CreditCredit reporting | 15 | 61 | F |
Compare side by side: Greenstate Credit Union vs Arivo Acceptance · Greenstate Credit Union vs Porsche Financial Services · Greenstate Credit Union vs Go Capital · Greenstate Credit Union vs GFS II
What people say about Greenstate Credit Union
All experiencesNo experiences with Greenstate Credit Union yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Greenstate Credit Union complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Oct 23, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 12, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 9, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Sep 22, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Sep 21, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 18, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Sep 15, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Sep 2, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Aug 19, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Fixed |
Questions about Greenstate Credit Union
How many complaints does Greenstate Credit Union have?
Greenstate Credit Union has 178 complaints on record since July 2023, including 71 in the last 12 months and 3 in the last 30 days. That makes it number 569 of every company by complaints this year.
Does Greenstate Credit Union respond to complaints?
Yes. Greenstate Credit Union answered 98.6% of its complaints on time (within 15 days) and closed 27% with relief - money back or a fix; 7% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 63/100 (grade C).
What do people complain about most with Greenstate Credit Union?
The most common problems are incorrect information on your report (44), took or threatened to take negative or legal action (12), problem with a company's investigation into an existing problem (11).
Is Greenstate Credit Union legit?
Greenstate Credit Union is a real company with a public complaint record: consumers have complained about it 178 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Greenstate Credit Union legit? for the signals, red flags and how to protect yourself.
Are complaints about Greenstate Credit Union going up or down?
Up. There were 71 complaints in the last 12 months against 55 in the 12 before (+29%). See every month.
How do I file a complaint against Greenstate Credit Union?
Complain to Greenstate Credit Union in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Greenstate Credit Union complaints come from?
Most come from Iowa (82), Illinois (47), Florida (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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