Mortgage company · complaint record
Greentree Mortgage complaints
Filed under GREENTREE MORTGAGE CO. L.P.
Consumers have filed 6 complaints about Greentree Mortgage since 2013, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 28, 2021
Greentree Mortgage complaints by month
The busiest month was June 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Greentree Mortgage answered all time
- Closed with explanation6100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Greentree Mortgage problems
Greentree Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Greentree MortgageMortgages | - | 0 | - |
Compare side by side: Greentree Mortgage vs Midwest Loan Services · Greentree Mortgage vs Truhome Solutions · Greentree Mortgage vs NEXA Mortgage · Greentree Mortgage vs Hilltop
What people say about Greentree Mortgage
All experiencesNo experiences with Greentree Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Greentree Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 28, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jun 1, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 14, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 16, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 6, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Feb 5, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Greentree Mortgage
How many complaints does Greentree Mortgage have?
Greentree Mortgage has 6 complaints on record since February 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Greentree Mortgage respond to complaints?
Yes. Greentree Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Greentree Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), closing on a mortgage (1), loan servicing, payments, escrow account (1).
Is Greentree Mortgage legit?
Greentree Mortgage is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Greentree Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Greentree Mortgage?
Complain to Greentree Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Greentree Mortgage complaints come from?
Most come from New Jersey (4), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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