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Complaint log

Guild complaint log

The newest complaints about Guild, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 7, 2023MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MOExplainedYes
Sep 2, 2023MortgagesTrouble during payment processFees chargedNVExplainedYes
Sep 1, 2023Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Aug 28, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Aug 19, 2023Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Aug 15, 2023MortgagesTrouble during payment processTXMoney backYes
Aug 14, 2023Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Aug 8, 2023MortgagesStruggling to pay mortgageWAExplainedYes
Aug 8, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Aug 2, 2023MortgagesTrouble during payment processPAExplainedYes
Jul 21, 2023MortgagesClosing on a mortgageUTExplainedYes
Jul 11, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNVExplainedYes
Jul 10, 2023MortgagesTrouble during payment processMOExplainedYes
Jul 10, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Jun 26, 2023MortgagesTrouble during payment processSCExplainedYes
Jun 10, 2023MortgagesStruggling to pay mortgageMOExplainedYes
May 8, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNVExplainedYes
May 6, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageIAExplainedYes
May 1, 2023MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Apr 26, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Apr 26, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Apr 12, 2023MortgagesTrouble during payment processGAExplainedYes
Apr 9, 2023Credit reportingImproper use of your reportReporting company used your report improperlyMOExplainedYes
Apr 3, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Apr 3, 2023MortgagesTrouble during payment processCAExplainedYes
Mar 30, 2023Credit reportingImproper use of your reportReport provided to employer without your written authorizationCAExplainedYes
Mar 27, 2023MortgagesClosing on a mortgageTXExplainedYes
Mar 26, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsSCExplainedYes
Mar 16, 2023MortgagesTrouble during payment processCAExplainedYes
Mar 16, 2023MortgagesTrouble during payment processGAExplainedYes
Mar 8, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Mar 5, 2023MortgagesIncorrect information on your reportAccount status incorrectPAExplainedYes
Jan 31, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes
Jan 31, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Jan 30, 2023MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jan 30, 2023MortgagesTrouble during payment processSCExplainedYes
Jan 24, 2023MortgagesIncorrect information on your reportAccount status incorrectTXExplainedYes
Jan 24, 2023MortgagesTrouble during payment processCAExplainedYes
Jan 20, 2023MortgagesTrouble during payment processGAExplainedYes
Jan 5, 2023MortgagesClosing on a mortgageFLExplainedYes
Jan 3, 2023MortgagesTrouble during payment processWAExplainedNo
Jan 3, 2023MortgagesTrouble during payment processCAMoney backYes
Dec 20, 2022MortgagesTrouble during payment processFLExplainedYes
Dec 15, 2022MortgagesStruggling to pay mortgageOKExplainedYes
Dec 9, 2022MortgagesTrouble during payment processALExplainedYes
Dec 7, 2022MortgagesTrouble during payment processAZExplainedYes
Dec 5, 2022MortgagesClosing on a mortgageNYExplainedYes
Nov 17, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageWAExplainedYes
Nov 16, 2022MortgagesTrouble during payment processTXExplainedYes
Nov 13, 2022Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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