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Complaint log

Guild complaint log

The newest complaints about Guild, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2022MortgagesStruggling to pay mortgageWAExplainedYes
Oct 28, 2022MortgagesStruggling to pay mortgageGAExplainedYes
Oct 26, 2022MortgagesStruggling to pay mortgageTXExplainedYes
Oct 25, 2022MortgagesStruggling to pay mortgageWAExplainedYes
Oct 24, 2022MortgagesTrouble during payment processWAExplainedYes
Oct 6, 2022MortgagesStruggling to pay mortgageGAExplainedYes
Oct 6, 2022Credit reportingIncorrect information on your reportAccount status incorrectIDExplainedYes
Sep 30, 2022MortgagesClosing on a mortgageTXExplainedYes
Sep 20, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Sep 16, 2022MortgagesClosing on a mortgageNHMoney backYes
Sep 7, 2022MortgagesTrouble during payment processSCExplainedYes
Sep 7, 2022MortgagesTrouble during payment processNVMoney backYes
Aug 31, 2022MortgagesTrouble during payment processNEExplainedYes
Aug 29, 2022MortgagesTrouble during payment processCAMoney backYes
Aug 15, 2022MortgagesClosing on a mortgageCAMoney backYes
Aug 1, 2022MortgagesTrouble during payment processCAMoney backYes
Jul 21, 2022MortgagesTrouble during payment processCAMoney backYes
Jul 7, 2022MortgagesStruggling to pay mortgageWAFixedYes
Jul 5, 2022Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Jun 30, 2022MortgagesIncorrect information on your reportAccount information incorrectGAExplainedYes
Jun 16, 2022MortgagesTrouble during payment processGAExplainedYes
Jun 15, 2022MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Jun 7, 2022MortgagesClosing on a mortgageUTExplainedYes
May 13, 2022MortgagesTrouble during payment processCAExplainedYes
May 5, 2022MortgagesClosing on a mortgageCAExplainedYes
May 5, 2022MortgagesClosing on a mortgageCAExplainedYes
Apr 23, 2022MortgagesTrouble during payment processNVExplainedYes
Apr 21, 2022MortgagesTrouble during payment processMEExplainedYes
Apr 17, 2022MortgagesTrouble during payment processTXExplainedYes
Apr 14, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNVExplainedYes
Apr 8, 2022MortgagesTrouble during payment processALExplainedYes
Apr 5, 2022MortgagesClosing on a mortgageAZExplainedYes
Mar 27, 2022MortgagesTrouble during payment processTNExplainedYes
Mar 25, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Mar 22, 2022Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtCOExplainedYes
Mar 22, 2022MortgagesTrouble during payment processCOExplainedYes
Mar 21, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Mar 5, 2022MortgagesTrouble during payment processCAExplainedYes
Mar 2, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Mar 2, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Feb 28, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Feb 25, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Feb 19, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Feb 17, 2022MortgagesTrouble during payment processNVExplainedYes
Feb 17, 2022MortgagesProblem with fraud alerts or security freezesCAExplainedYes
Jan 27, 2022MortgagesStruggling to pay mortgageNCExplainedYes
Jan 18, 2022MortgagesStruggling to pay mortgageCOExplainedYes
Jan 14, 2022MortgagesStruggling to pay mortgageNVExplainedYes
Jan 12, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportHIExplainedYes
Jan 5, 2022MortgagesStruggling to pay mortgageMOExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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