Complaint log
Home Credit complaint log
The newest complaints about Home Credit, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 8, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 4, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 23, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 17, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 15, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 8, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 30, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 23, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 6, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 20, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 30, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 24, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jul 16, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 28, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 15, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 26, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 19, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 28, 2024 | Payday & personal loans | Problem with cash advance | Explained |
| Aug 4, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 26, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Mar 14, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 4, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 14, 2020 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Jan 25, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 9, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 9, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 4, 2018 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 3, 2018 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jun 3, 2018 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 1, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 18, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 5, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works