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Home Credit complaints

Consumers have filed 34 complaints about Home Credit since 2018, 10 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
34

Since January 2018

Last 12 months
10

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Sep 8, 2026

Rank
#727 of 1,963

Most complained-about debt collectors

Home Credit complaints by month

The busiest month was July 2025 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Home Credit answered all time

  • Closed with explanation34100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Home Credit complaints are about

  • Debt collection1750%
  • Auto loans & leases824%
  • Payday & personal loans412%
  • Credit reporting412%
  • Credit cards13%

Top Home Credit problems

Inside "Took or threatened to take negative or legal action"

  • Threatened or suggested your credit would be damaged 9

Where Home Credit complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: North Carolina (30), South Carolina (2), Georgia (1), Virginia (1).

Home Credit compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Home CreditDebt collection-10new100%0%-

Compare side by side: Home Credit vs Green Square · Home Credit vs EMoneyUSA · Home Credit vs Mullooly Jeffrey Rooney & Flynn · Home Credit vs Credit World Services

What people say about Home Credit

All experiences

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Latest Home Credit complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 8, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Aug 4, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Jun 17, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jun 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Apr 8, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNCExplainedYes
Mar 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Jan 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Jan 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Dec 23, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Oct 6, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Sep 20, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes

Questions about Home Credit

How many complaints does Home Credit have?

Home Credit has 34 complaints on record since January 2018, including 10 in the last 12 months and 0 in the last 30 days. That makes it number 1,447 of every company by complaints this year.

Does Home Credit respond to complaints?

Yes. Home Credit answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Home Credit?
Is Home Credit legit?

Home Credit is a real company with a public complaint record: consumers have complained about it 34 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Home Credit legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Home Credit?

Complain to Home Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Home Credit complaints come from?

Most come from North Carolina (30), South Carolina (2), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Home Credit

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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