Mortgage company · complaint record
Home Point Mortgage Acceptance complaints
Filed under Home Point Mortgage Acceptance Corporation
Consumers have filed 5 complaints about Home Point Mortgage Acceptance since 2013, none in the last 12 months. It answered 100% on time and closed 20% with relief for the customer. The most common problem is settlement process and costs.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 20%
- Last 30 days
- 0
- Rank
- -
Since August 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 26, 2016
Home Point Mortgage Acceptance complaints by month
The busiest month was August 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Home Point Mortgage Acceptance answered all time
- Closed with non-monetary relief120%
- Closed with explanation120%
- Closed360%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Home Point Mortgage Acceptance problems
Where Home Point Mortgage Acceptance complaints come from
Most complaints: Georgia (2), South Carolina (1), Virginia (1), Florida (1).
Home Point Mortgage Acceptance compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Home Point Mortgage AcceptanceMortgages | - | 0 | - |
Compare side by side: Home Point Mortgage Acceptance vs Midwest Loan Services · Home Point Mortgage Acceptance vs Truhome Solutions · Home Point Mortgage Acceptance vs NEXA Mortgage · Home Point Mortgage Acceptance vs Hilltop
What people say about Home Point Mortgage Acceptance
All experiencesNo experiences with Home Point Mortgage Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Home Point Mortgage Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 26, 2016 | Mortgages | Settlement process and costs | Closed |
| Nov 3, 2016 | Mortgages | Settlement process and costs | Closed |
| Sep 6, 2016 | Mortgages | Application, originator, mortgage broker | Closed |
| Sep 12, 2014 | Mortgages | Application, originator, mortgage broker | Fixed |
| Aug 6, 2013 | Mortgages | Settlement process and costs | Explained |
Questions about Home Point Mortgage Acceptance
How many complaints does Home Point Mortgage Acceptance have?
Home Point Mortgage Acceptance has 5 complaints on record since August 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Home Point Mortgage Acceptance respond to complaints?
Yes. Home Point Mortgage Acceptance answered 100% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Home Point Mortgage Acceptance?
The most common problems are settlement process and costs (3), application, originator, mortgage broker (2).
Is Home Point Mortgage Acceptance legit?
Home Point Mortgage Acceptance is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Home Point Mortgage Acceptance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Home Point Mortgage Acceptance?
Complain to Home Point Mortgage Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Home Point Mortgage Acceptance complaints come from?
Most come from Georgia (2), South Carolina (1), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Home Point Mortgage Acceptance
No comments yet. Start the conversation - questions are welcome too.