Homestar Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Homestar Financial | 1 | new | 0% | - | 49 |
Every mortgage company ranked
Latest Homestar Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | GA | No timely reply | No |
| Oct 9, 2023 | Mortgages | Incorrect information on your reportAccount status incorrect | GA | Explained | Yes |
| Sep 20, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | GA | Explained | Yes |
| Jul 3, 2023 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Apr 28, 2023 | Mortgages | Closing on a mortgage | LA | Explained | Yes |
| Feb 28, 2023 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Jan 18, 2023 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Jan 16, 2023 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Dec 5, 2022 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Nov 1, 2022 | Mortgages | Closing on a mortgage | NC | Explained | Yes |
| Nov 1, 2022 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Sep 15, 2022 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Jun 28, 2022 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Jun 27, 2022 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| May 17, 2022 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| May 2, 2022 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Dec 31, 2021 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Dec 9, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
| Nov 5, 2021 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Oct 10, 2021 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| May 19, 2021 | Mortgages | Closing on a mortgage | - | Explained | Yes |
| May 4, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
| Feb 5, 2021 | Mortgages | Trouble during payment process | GA | Fixed | Yes |
| Jan 12, 2021 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Dec 7, 2020 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Oct 27, 2020 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Jul 17, 2020 | Mortgages | Trouble during payment process | GA | Fixed | Yes |
| Apr 8, 2020 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Oct 29, 2018 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Aug 1, 2018 | Mortgages | Closing on a mortgage | GA | Money back | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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