Bank · complaint record
International Bancshares complaints
Filed under INTERNATIONAL BANCSHARES CORPORATION
Consumers have filed 12 complaints about International Bancshares since 2022, none in the last 12 months. It answered 91.7% on time and closed 25% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 12
- Last 12 months
- 0
- Answered on time
- 91.7%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since February 2022
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 27, 2022
International Bancshares complaints by month
The busiest month was June 2022 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How International Bancshares answered all time
- Closed with monetary relief216.7%
- Closed with non-monetary relief18.3%
- Closed with explanation975%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What International Bancshares complaints are about
Top International Bancshares problems
Inside "Managing an account"
- Funds not handled or disbursed as instructed 1
- Problem using a debit or ATM card 1
- Problem making or receiving payments 1
- Fee problem 1
International Bancshares compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | International BancsharesBank accounts | - | 0 | - |
Compare side by side: International Bancshares vs Bancfirst · International Bancshares vs Banner · International Bancshares vs Customers Bancorp · International Bancshares vs RBC Bank
What people say about International Bancshares
All experiencesNo experiences with International Bancshares yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest International Bancshares complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
| Sep 11, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 13, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Aug 1, 2022 | Crypto | Fraud or scam | Money back |
| Jun 27, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jun 25, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Jun 25, 2022 | Bank accounts | Managing an accountFee problem | Explained |
| May 1, 2022 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 15, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Apr 11, 2022 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Mar 10, 2022 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Feb 22, 2022 | Bank accounts | Closing an accountCompany closed your account | Explained |
Questions about International Bancshares
How many complaints does International Bancshares have?
International Bancshares has 12 complaints on record since February 2022, including 0 in the last 12 months and 0 in the last 30 days.
Does International Bancshares respond to complaints?
Yes. International Bancshares answered 91.7% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with International Bancshares?
The most common problems are managing an account (4), incorrect information on your report (2), problem with the payoff process at the end of the loan (2).
Is International Bancshares legit?
International Bancshares is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is International Bancshares legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against International Bancshares?
Complain to International Bancshares in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most International Bancshares complaints come from?
Most come from Texas (9), Oklahoma (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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