Debt collector · complaint record
Jana Ferrell & Associates complaints
Filed under Jana Ferrell & Associates LLC
Consumers have filed 66 complaints about Jana Ferrell & Associates since 2014, 13 of them in the last 12 months. It answered 15.4% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 66
- Last 12 months
- 13
- Answered on time
- 15.4%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #652 of 1,963
Since February 2014
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 21, 2026
Most complained-about debt collectors
Jana Ferrell & Associates complaints by month
The busiest month was December 2022 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Jana Ferrell & Associates answered all time
- Closed with non-monetary relief11.5%
- Closed with explanation5786.4%
- Untimely response812.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Jana Ferrell & Associates complaints are about
Top Jana Ferrell & Associates problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 15
- Debt was paid 4
- Debt was already discharged in bankruptcy and is no longer owed 1
Where Jana Ferrell & Associates complaints come from
Most complaints: Oklahoma (51), Texas (11), Virginia (1), Arizona (1), Colorado (1).
Jana Ferrell & Associates compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Jana Ferrell & AssociatesDebt collection | - | 13 | - |
Compare side by side: Jana Ferrell & Associates vs Green Square · Jana Ferrell & Associates vs EMoneyUSA · Jana Ferrell & Associates vs Mullooly Jeffrey Rooney & Flynn · Jana Ferrell & Associates vs Credit World Services
What people say about Jana Ferrell & Associates
All experiencesNo experiences with Jana Ferrell & Associates yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Jana Ferrell & Associates complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 21, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Sep 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Jul 28, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| May 28, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Apr 6, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Mar 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Mar 25, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Mar 23, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Feb 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 7, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 29, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 26, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Questions about Jana Ferrell & Associates
How many complaints does Jana Ferrell & Associates have?
Jana Ferrell & Associates has 66 complaints on record since February 2014, including 13 in the last 12 months and 0 in the last 30 days. That makes it number 1,303 of every company by complaints this year.
Does Jana Ferrell & Associates respond to complaints?
Yes. Jana Ferrell & Associates answered 15.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Jana Ferrell & Associates?
The most common problems are took or threatened to take negative or legal action (12), improper use of your report (5), written notification about debt (10).
Is Jana Ferrell & Associates legit?
Jana Ferrell & Associates is a real company with a public complaint record: consumers have complained about it 66 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Jana Ferrell & Associates legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Jana Ferrell & Associates?
Complain to Jana Ferrell & Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Jana Ferrell & Associates complaints come from?
Most come from Oklahoma (51), Texas (11), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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