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Crypto

JPMorgan Chase crypto complaints

Consumers have filed 491 complaints about JPMorgan Chase's crypto, 76 in the last 12 months (-17%). JPMorgan Chase answered 100% on time and closed 5% with relief. See the whole JPMorgan Chase record.

JPMorgan Chase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest JPMorgan Chase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Aug 19, 2025CryptoWrong amount charged or receivedCAExplainedYes
Aug 17, 2025CryptoFraud or scamNCExplainedYes
Aug 17, 2025CryptoFraud or scamCAExplainedYes
Aug 5, 2025CryptoOther transaction problemNJExplainedYes
Jul 23, 2025CryptoFraud or scamCAExplainedYes
Jul 22, 2025CryptoOther service problemNCExplainedYes
Jul 20, 2025CryptoOther transaction problemNJExplainedYes
Jul 11, 2025CryptoFraud or scamILExplainedYes
Jul 2, 2025CryptoOther transaction problemNHExplainedYes
Jun 11, 2025CryptoOther transaction problemNCExplainedYes
Jun 11, 2025CryptoFraud or scamSCExplainedYes
May 28, 2025CryptoFraud or scamCAExplainedYes
May 25, 2025CryptoFraud or scamVAExplainedYes
May 13, 2025CryptoFraud or scamNYExplainedYes
May 9, 2025CryptoFraud or scamILExplainedYes
May 8, 2025CryptoFraud or scamINExplainedYes
May 6, 2025CryptoFraud or scamILExplainedYes
May 2, 2025CryptoFraud or scamFLExplainedYes
May 1, 2025CryptoFraud or scamCAExplainedYes
Apr 25, 2025CryptoFraud or scamFLExplainedYes
Apr 15, 2025CryptoFraud or scamCAExplainedYes
Apr 9, 2025CryptoFraud or scamMAExplainedYes
Apr 2, 2025CryptoConfusing or missing disclosuresFLExplainedYes
Mar 14, 2025CryptoOther transaction problemMIExplainedYes
Mar 7, 2025CryptoFraud or scamINExplainedYes
Feb 25, 2025CryptoFraud or scamINExplainedYes
Feb 24, 2025CryptoFraud or scamMIExplainedYes
Feb 12, 2025CryptoOther transaction problemTNExplainedYes
Feb 5, 2025CryptoOther transaction problemGAExplainedYes
Feb 3, 2025CryptoConfusing or missing disclosuresTXExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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