Mortgages
Kiavi mortgages complaints
Consumers have filed 23 complaints about Kiavi's mortgages, 5 in the last 12 months. Kiavi answered 60% on time and closed 0% with relief. See the whole Kiavi record.
Kiavi against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Kiavi | 5 | 60% | 0% |
Latest Kiavi mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Jul 12, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 5, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jan 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 17, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Nov 15, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Nov 3, 2025 | Mortgages | Trouble during payment processInterest rate | Explained |
| Oct 16, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Jul 9, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 9, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jun 12, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| May 30, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| May 21, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| May 15, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Apr 24, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Feb 8, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Nov 16, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 10, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Dec 5, 2023 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Aug 31, 2023 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Money back |
| Aug 24, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jul 7, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jun 4, 2022 | Mortgages | Trouble during payment process | Money back |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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