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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jul 30, 2026CryptoMoney was not available when promisedKYExplainedYes
Jul 30, 2026CryptoMoney was not available when promisedCAExplainedYes
Jul 29, 2026CryptoMoney was not available when promisedWIExplainedYes
Jul 29, 2026CryptoFraud or scamMIExplainedYes
Jul 26, 2026CryptoOther transaction problemMDExplainedYes
Jul 24, 2026CryptoOther transaction problemCAExplainedYes
Jul 23, 2026CryptoOther transaction problemCAExplainedYes
Jul 20, 2026CryptoOther transaction problemOHExplainedYes
Jul 20, 2026CryptoFraud or scamFLExplainedYes
Jul 20, 2026CryptoMoney was not available when promisedGAExplainedYes
Jul 19, 2026CryptoOther service problemFLExplainedYes
Jul 17, 2026CryptoMoney was not available when promisedTXExplainedYes
Jul 16, 2026CryptoOther transaction problemTXExplainedYes
Jul 16, 2026CryptoMoney was not available when promisedAZExplainedYes
Jul 13, 2026CryptoOther transaction problemTXExplainedYes
Jul 9, 2026CryptoFraud or scamNYExplainedYes
Jul 9, 2026CryptoMoney was not available when promisedMDExplainedYes
Jul 8, 2026CryptoOther transaction problemGAExplainedYes
Jul 8, 2026CryptoMoney was not available when promisedILExplainedYes
Jul 6, 2026CryptoOther transaction problemCOExplainedYes
Jul 5, 2026CryptoFraud or scamCAExplainedYes
Jul 5, 2026CryptoFraud or scamFLExplainedYes
Jul 5, 2026CryptoOther transaction problemCAExplainedYes
Jul 1, 2026CryptoMoney was not available when promisedFLExplainedYes
Jun 30, 2026CryptoOther transaction problemOHExplainedYes
Jun 30, 2026CryptoFraud or scamLAExplainedYes
Jun 28, 2026CryptoUnexpected or other feesCAExplainedYes
Jun 25, 2026CryptoMoney was not available when promisedGAExplainedYes
Jun 22, 2026CryptoMoney was not available when promisedGAExplainedYes
Jun 22, 2026CryptoOther transaction problemTXExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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