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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
Jun 21, 2026CryptoMoney was not available when promisedWAExplainedYes
Jun 18, 2026CryptoMoney was not available when promisedMDExplainedYes
Jun 17, 2026CryptoOther transaction problemCAExplainedYes
Jun 16, 2026CryptoMoney was not available when promisedNMExplainedYes
Jun 14, 2026CryptoFraud or scamNCExplainedYes
Jun 13, 2026CryptoOther transaction problemTXExplainedYes
Jun 12, 2026CryptoOther service problemMAExplainedYes
Jun 10, 2026CryptoMoney was not available when promisedWAExplainedYes
Jun 9, 2026CryptoOther service problemCTExplainedYes
Jun 9, 2026CryptoMoney was not available when promisedTXExplainedYes
Jun 8, 2026CryptoConfusing or missing disclosuresOHExplainedYes
Jun 5, 2026CryptoMoney was not available when promised-ExplainedYes
Jun 5, 2026CryptoOther transaction problemILExplainedYes
Jun 4, 2026CryptoMoney was not available when promisedOHExplainedYes
Jun 4, 2026CryptoMoney was not available when promisedCOExplainedYes
Jun 4, 2026CryptoOther transaction problemNJExplainedYes
Jun 4, 2026CryptoFraud or scamTXExplainedYes
Jun 4, 2026CryptoMoney was not available when promisedGAExplainedYes
Jun 1, 2026CryptoOther transaction problemTXExplainedYes
May 29, 2026CryptoMoney was not available when promisedCAExplainedYes
May 29, 2026CryptoOther service problemVAExplainedYes
May 25, 2026CryptoOther transaction problemAZExplainedYes
May 23, 2026CryptoMoney was not available when promisedMAExplainedYes
May 21, 2026CryptoFraud or scamTXExplainedYes
May 20, 2026CryptoOther transaction problemUTExplainedYes
May 20, 2026CryptoOther transaction problemALExplainedYes
May 20, 2026CryptoMoney was not available when promisedFLExplainedYes
May 20, 2026CryptoMoney was not available when promisedTXExplainedYes
May 19, 2026CryptoFraud or scamCTExplainedYes
May 19, 2026CryptoFraud or scamCAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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