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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
Apr 1, 2026CryptoOther transaction problemTXExplainedYes
Mar 27, 2026CryptoFraud or scam-ExplainedYes
Mar 26, 2026CryptoOther transaction problemCAExplainedYes
Mar 25, 2026CryptoOther transaction problemTXExplainedYes
Mar 25, 2026CryptoOther service problemTXExplainedYes
Mar 24, 2026CryptoOther service problemCOExplainedYes
Mar 23, 2026CryptoOther transaction problemARExplainedYes
Mar 20, 2026CryptoOther transaction problemMNExplainedYes
Mar 16, 2026CryptoConfusing or missing disclosuresINExplainedYes
Mar 16, 2026CryptoOther service problemPAExplainedYes
Mar 15, 2026CryptoFraud or scamKYExplainedYes
Mar 3, 2026CryptoMoney was not available when promisedTNExplainedYes
Mar 3, 2026CryptoOther service problemTXExplainedYes
Mar 1, 2026CryptoOther transaction problemWAExplainedYes
Feb 28, 2026CryptoConfusing or missing disclosuresFLExplainedYes
Feb 25, 2026CryptoOther transaction problemTXExplainedYes
Feb 22, 2026CryptoOther transaction problemOHExplainedYes
Feb 21, 2026CryptoOther service problemAZExplainedYes
Feb 14, 2026CryptoMoney was not available when promisedFLExplainedYes
Feb 12, 2026CryptoOther transaction problemILExplainedYes
Feb 11, 2026CryptoWrong amount charged or receivedFLExplainedYes
Feb 9, 2026CryptoOther transaction problemCAExplainedYes
Feb 7, 2026CryptoMoney was not available when promisedDEExplainedNo
Jan 31, 2026CryptoFraud or scamFLExplainedYes
Jan 27, 2026CryptoFraud or scamNVExplainedYes
Jan 27, 2026CryptoOther service problemCAExplainedYes
Jan 26, 2026CryptoOther transaction problemUTExplainedYes
Jan 26, 2026CryptoFraud or scamCAExplainedYes
Jan 26, 2026CryptoFraud or scamCTExplainedYes
Jan 24, 2026CryptoFraud or scamAZExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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