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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
May 18, 2026CryptoFraud or scamHIExplainedYes
May 13, 2026CryptoMoney was not available when promisedMAExplainedYes
May 11, 2026CryptoFraud or scam-ExplainedYes
May 10, 2026CryptoOther transaction problemGAExplainedYes
May 8, 2026CryptoOther service problemWVExplainedYes
May 6, 2026CryptoMoney was not available when promisedTXExplainedYes
May 6, 2026CryptoMoney was not available when promisedLAExplainedYes
May 5, 2026CryptoMoney was not available when promisedCAExplainedYes
May 5, 2026CryptoFraud or scamNCExplainedYes
May 5, 2026CryptoFraud or scamCAExplainedYes
May 5, 2026CryptoOther transaction problemCAExplainedYes
May 5, 2026CryptoFraud or scamOKExplainedYes
May 3, 2026CryptoFraud or scamSCExplainedYes
Apr 30, 2026CryptoOther service problemWAExplainedYes
Apr 30, 2026CryptoFraud or scamTNExplainedYes
Apr 29, 2026CryptoOther transaction problemFLExplainedYes
Apr 28, 2026CryptoConfusing or missing disclosuresVAExplainedYes
Apr 22, 2026CryptoWrong amount charged or receivedWIExplainedYes
Apr 22, 2026CryptoConfusing or missing disclosuresCOExplainedYes
Apr 20, 2026CryptoOther transaction problemFLExplainedYes
Apr 20, 2026CryptoFraud or scamCAExplainedYes
Apr 18, 2026CryptoMoney was not available when promisedCAExplainedYes
Apr 17, 2026CryptoWrong amount charged or receivedOHExplainedYes
Apr 14, 2026CryptoFraud or scamILExplainedYes
Apr 12, 2026CryptoFraud or scamPAExplainedYes
Apr 10, 2026CryptoFraud or scamCAExplainedYes
Apr 10, 2026CryptoOther transaction problemFLExplainedYes
Apr 6, 2026CryptoFraud or scamNJExplainedYes
Apr 2, 2026CryptoMoney was not available when promisedMAExplainedYes
Apr 1, 2026CryptoOther service problemARExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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