Auto loans & leases
LexisNexis auto loans & leases complaints
Consumers have filed 11 complaints about LexisNexis's auto loans & leases, 1 in the last 12 months. LexisNexis answered 100% on time and closed 100% with relief. See the whole LexisNexis record.
LexisNexis against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | LexisNexis | 1 | 100% | 100% |
Latest LexisNexis auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 3, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Fixed |
| Oct 22, 2023 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Aug 5, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jul 15, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 15, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Fixed |
| Aug 4, 2022 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jul 1, 2020 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jan 3, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 26, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
| Jun 19, 2014 | Auto loans & leases | Managing the loan or lease | Explained |
| Feb 6, 2014 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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