Credit bureau · complaint record
LexisNexis complaints
Consumers have filed 74,360 complaints about LexisNexis since 2012, 36,504 of them in the last 12 months (+106% on the year before). It answered 99.4% on time and closed 25% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 4th most complained-about of 566 credit bureaus & report companies this year.
Average response record. How it works
- Complaints on record
- 74,360
- Last 12 months
- 36,504
- Answered on time
- 99.4%
- Closed with relief
- 25%
- Last 30 days
- 2,367
- Rank
- #4 of 566
Since November 2012
+106% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 13, 2026
Most complained-about credit bureaus & report companies
LexisNexis complaints by month
The busiest month was October 2026 (4,120 complaints). Complaints in the last 12 months are up 106% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How LexisNexis answered last 12 months
- Closed with monetary relief20%
- Closed with non-monetary relief8,97824.6%
- Closed with explanation27,49875.3%
- In progress260.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time42/4599.4% on time
- Relief for customers15/4024.6% closed with relief
- Complaint trend0/15+106% vs last year
What LexisNexis complaints are about
Top LexisNexis problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 27,067
- Public record information inaccurate 9,808
- Account information incorrect 4,751
- Personal information incorrect 2,580
- Information is incorrect 743
- Account status incorrect 591
Where LexisNexis complaints come from
Most complaints: Florida (10,908), Texas (7,630), Georgia (6,871), California (6,098), Illinois (5,968).
LexisNexis compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | LexisNexisCredit reporting | 57 | 36,504 | C |
| 2 | CBC CompaniesCredit reporting | 93 | 22,822 | A |
| 3 | AffirmCredit reporting | 48 | 8,431 | D |
| 4 | FIS (Fidelity National Information Services)Credit reporting | 51 | 7,698 | C |
| 5 | TD BankCredit reporting | 68 | 6,183 | B |
| 6 | Ally FinancialCredit reporting | 59 | 6,013 | C |
| 7 | Early Warning Services (Zelle)Credit reporting | 60 | 5,912 | C |
| 8 | Self FinancialCredit reporting | 49 | 4,913 | D |
Compare side by side: LexisNexis vs CBC Companies · LexisNexis vs Affirm · LexisNexis vs FIS · LexisNexis vs TD Bank
What people say about LexisNexis
All experiencesNo experiences with LexisNexis yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest LexisNexis complaints
Full logQuestions about LexisNexis
How many complaints does LexisNexis have?
LexisNexis has 74,360 complaints on record since November 2012, including 36,504 in the last 12 months and 2,367 in the last 30 days. That makes it number 4 of every company by complaints this year.
Does LexisNexis respond to complaints?
Yes. LexisNexis answered 99.4% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 57/100 (grade C).
What do people complain about most with LexisNexis?
The most common problems are incorrect information on your report (46,256), problem with a company's investigation into an existing problem (8,228), improper use of your report (10,889).
Is LexisNexis legit?
LexisNexis is a real company with a public complaint record: consumers have complained about it 74,360 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is LexisNexis legit? for the signals, red flags and how to protect yourself.
Are complaints about LexisNexis going up or down?
Up. There were 36,504 complaints in the last 12 months against 17,684 in the 12 before (+106%). See every month.
How do I file a complaint against LexisNexis?
Complain to LexisNexis in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most LexisNexis complaints come from?
Most come from Florida (10,908), Texas (7,630), Georgia (6,871). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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