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Debt collector · complaint record

Liberty complaints

Consumers have filed 57 complaints about Liberty since 2013, 1 of them in the last 12 months. It answered 0% on time and closed 17% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
57

Since July 2013

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
17%

Typical debt collector: 24%

Last 30 days
0

Newest: Apr 24, 2026

Rank
#1,510 of 1,963

Most complained-about debt collectors

Liberty complaints by month

The busiest month was September 2013 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Liberty answered all time

  • Closed with non-monetary relief58.8%
  • Closed with explanation2238.6%
  • Closed35.3%
  • Untimely response2747.4%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Liberty complaints are about

Top Liberty problems

Inside "Cont'd attempts collect debt not owed"

  • Debt is not mine 6
  • Debt was paid 4
  • Debt was discharged in bankruptcy 1

Where Liberty complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Colorado (19), Oregon (10), Utah (6), California (5), Texas (4).

Liberty compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8LibertyDebt collection-1new0%17%-

Compare side by side: Liberty vs Green Square · Liberty vs EMoneyUSA · Liberty vs Mullooly Jeffrey Rooney & Flynn · Liberty vs Credit World Services

What people say about Liberty

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Latest Liberty complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Apr 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedINNo timely replyNo
Aug 14, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGANo timely replyNo
Jun 4, 2023Credit reportingIncorrect information on your reportAccount status incorrectTXNo timely replyNo
Dec 8, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursORNo timely replyNo
Jan 22, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursORNo timely replyNo
May 28, 2020Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtALNo timely replyNo
Mar 20, 2020Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payOHNo timely replyNo
Jan 31, 2020Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXNo timely replyNo
Jan 2, 2020Payday & personal loansStruggling to pay your loanCANo timely replyNo
Oct 16, 2019Payday & personal loansStruggling to pay your loanLANo timely replyNo
Aug 27, 2019Debt collectionCommunication tacticsFrequent or repeated callsILNo timely replyNo
Mar 27, 2019Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outMONo timely replyNo

Questions about Liberty

How many complaints does Liberty have?

Liberty has 57 complaints on record since July 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Liberty respond to complaints?

Yes. Liberty answered 0% of its complaints on time (within 15 days) and closed 17% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Liberty?
Is Liberty legit?

Liberty is a real company with a public complaint record: consumers have complained about it 57 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Liberty legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Liberty?

Complain to Liberty in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Liberty complaints come from?

Most come from Colorado (19), Oregon (10), Utah (6). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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