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Complaint log

Line 5 complaint log

The newest complaints about Line 5, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Sep 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes
Aug 26, 2026Debt collectionElectronic communicationsFrequent or repeated messagesCTExplainedYes
Aug 24, 2026Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes
Aug 19, 2026Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Aug 17, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
May 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
May 6, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Apr 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtGAExplainedYes
Mar 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Mar 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursDCExplainedYes
Jan 27, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportMOExplainedYes
Jan 15, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingDCExplainedYes
Dec 16, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNYExplainedYes
Dec 5, 2025Payday & personal loansGetting the loanVAExplainedYes
Sep 10, 2025Payday & personal loansGetting the loanNYExplainedYes
Sep 10, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Aug 27, 2025Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes
Aug 21, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Jul 12, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Jul 10, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanDCExplainedYes
May 29, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursDEExplainedYes
May 5, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
Apr 15, 2025Debt collectionCommunication tacticsFrequent or repeated callsIAExplainedYes
Apr 4, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursORExplainedYes
Mar 24, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingVAExplainedYes
Feb 18, 2025Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedYes
Jan 27, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanGAExplainedYes
Dec 28, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Dec 13, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeVAExplainedYes
Oct 28, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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