Debt collector · complaint record
Line 5 complaints
Filed under Line 5, LLC
Consumers have filed 31 complaints about Line 5 since 2024, 15 of them in the last 12 months (0% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 31
- Last 12 months
- 15
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #614 of 1,963
Since October 2024
0% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 30, 2026
Most complained-about debt collectors
Line 5 complaints by month
The busiest month was August 2026 (4 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Line 5 answered all time
- Closed with explanation31100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Line 5 complaints are about
Top Line 5 problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 7
- Debt was result of identity theft 3
- Debt was paid 1
Where Line 5 complaints come from
Most complaints: Texas (4), New York (4), Missouri (3), District of Columbia (3), Virginia (3).
Line 5 compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Line 5Debt collection | - | 15 | - |
Compare side by side: Line 5 vs Green Square · Line 5 vs EMoneyUSA · Line 5 vs Mullooly Jeffrey Rooney & Flynn · Line 5 vs Credit World Services
What people say about Line 5
All experiencesNo experiences with Line 5 yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Line 5 complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 19, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Aug 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 29, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 27, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
Questions about Line 5
How many complaints does Line 5 have?
Line 5 has 31 complaints on record since October 2024, including 15 in the last 12 months and 0 in the last 30 days. That makes it number 1,229 of every company by complaints this year.
Does Line 5 respond to complaints?
Yes. Line 5 answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Line 5?
The most common problems are attempts to collect debt not owed (11), managing the loan or lease (4), problem with a company's investigation into an existing problem (3).
Is Line 5 legit?
Line 5 is a real company with a public complaint record: consumers have complained about it 31 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Line 5 legit? for the signals, red flags and how to protect yourself.
Are complaints about Line 5 going up or down?
Roughly level. There were 15 complaints in the last 12 months against 15 in the 12 before (0%). See every month.
How do I file a complaint against Line 5?
Complain to Line 5 in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Line 5 complaints come from?
Most come from Texas (4), New York (4), Missouri (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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