Mortgage company · complaint record
Loan Servicing Group complaints
Consumers have filed 10 complaints about Loan Servicing Group since 2012, none in the last 12 months. It answered 20% on time and closed 22% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 0
- Answered on time
- 20%
- Closed with relief
- 22%
- Last 30 days
- 0
- Rank
- -
Since November 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 7, 2022
Loan Servicing Group complaints by month
The busiest month was November 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Loan Servicing Group answered all time
- Closed with non-monetary relief220%
- Closed with explanation770%
- Untimely response110%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Loan Servicing Group complaints are about
Top Loan Servicing Group problems
Where Loan Servicing Group complaints come from
Most complaints: Illinois (2), Indiana (2), New York (2), Ohio (1), Texas (1).
Loan Servicing Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Loan Servicing GroupMortgages | - | 0 | - |
Compare side by side: Loan Servicing Group vs Midwest Loan Services · Loan Servicing Group vs Truhome Solutions · Loan Servicing Group vs NEXA Mortgage · Loan Servicing Group vs Hilltop
What people say about Loan Servicing Group
All experiencesNo experiences with Loan Servicing Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Loan Servicing Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 7, 2022 | Mortgages | Trouble during payment process | Explained |
| Sep 13, 2022 | Mortgages | Trouble during payment process | Explained |
| Mar 2, 2020 | Mortgages | Trouble during payment process | Explained |
| Jan 23, 2020 | Mortgages | Trouble during payment process | Explained |
| Dec 9, 2019 | Mortgages | Trouble during payment process | No timely reply |
| Dec 30, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Nov 21, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Oct 24, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Feb 24, 2015 | Mortgages | Loan servicing, payments, escrow account | Fixed |
| Nov 19, 2012 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about Loan Servicing Group
How many complaints does Loan Servicing Group have?
Loan Servicing Group has 10 complaints on record since November 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Loan Servicing Group respond to complaints?
Yes. Loan Servicing Group answered 20% of its complaints on time (within 15 days) and closed 22% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Loan Servicing Group?
The most common problems are trouble during payment process (5), loan servicing, payments, escrow account (4), cont'd attempts collect debt not owed (1).
Is Loan Servicing Group legit?
Loan Servicing Group is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Loan Servicing Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Loan Servicing Group?
Complain to Loan Servicing Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Loan Servicing Group complaints come from?
Most come from Illinois (2), Indiana (2), New York (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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