Student loans
Machol & Johannes student loans complaints
Consumers have filed 4 complaints about Machol & Johannes's student loans. See the whole Machol & Johannes record.
Machol & Johannes against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Machol & Johannes | 0 | - | - |
Latest Machol & Johannes student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 5, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Nov 22, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jul 22, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Sep 10, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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