Megastar Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Megastar Financial | 4 | new | 100% | 0% | 30 |
Every mortgage company ranked
Latest Megastar Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 9, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | MN | Explained | Yes |
| Feb 16, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | CO | Explained | Yes |
| Jan 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | ME | Explained | Yes |
| Jan 19, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | SC | Explained | Yes |
| Nov 9, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | WA | Explained | No |
| Aug 5, 2025 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Sep 11, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MN | Explained | Yes |
| Feb 5, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | CO | Explained | Yes |
| Jul 19, 2023 | Mortgages | Closing on a mortgage | CO | Explained | Yes |
| May 24, 2023 | Mortgages | Closing on a mortgage | MN | Explained | No |
| Apr 6, 2022 | Mortgages | Trouble during payment process | MO | Explained | Yes |
| Nov 25, 2021 | Mortgages | Trouble during payment process | ME | Money back | Yes |
| Oct 6, 2021 | Mortgages | Closing on a mortgage | MN | Explained | Yes |
| Jul 29, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Mar 23, 2021 | Mortgages | Struggling to pay mortgage | MN | Explained | Yes |
| Mar 18, 2021 | Mortgages | Struggling to pay mortgage | MN | Explained | Yes |
| Mar 18, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jan 24, 2021 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| Oct 30, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Oct 30, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Oct 29, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Oct 28, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Oct 28, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 18, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MN | Explained | Yes |
| Mar 19, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MN | Explained | Yes |
| Jul 11, 2018 | Mortgages | Trouble during payment process | MO | Explained | No |
| Jul 13, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Apr 20, 2016 | Mortgages | Loan servicing, payments, escrow account | CO | Explained | No |
| Aug 7, 2013 | Mortgages | Application, originator, mortgage broker | ME | Closed | No |
| Jan 22, 2013 | Mortgages | Loan servicing, payments, escrow account | CO | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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