Mortgage company · complaint record
Megastar Financial complaints
Filed under MEGASTAR FINANCIAL CORP
Consumers have filed 30 complaints about Megastar Financial since 2013, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 30
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #216 of 595
Since January 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 9, 2026
Most complained-about mortgage lenders & servicers
Megastar Financial complaints by month
The busiest month was October 2020 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Megastar Financial answered all time
- Closed with monetary relief13.3%
- Closed with explanation2893.3%
- Closed13.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Megastar Financial problems
Inside "Trouble during payment process"
- Private mortgage insurance (PMI) 3
- Trying to communicate with the company to fix an issue while managing or servicing your loan 2
- Escrow, taxes, or insurance 1
- Payment process 1
Where Megastar Financial complaints come from
Most complaints: California (9), Minnesota (8), Colorado (6), Maine (3), Missouri (2).
Megastar Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Megastar FinancialMortgages | - | 4 | - |
Compare side by side: Megastar Financial vs Midwest Loan Services · Megastar Financial vs Truhome Solutions · Megastar Financial vs NEXA Mortgage · Megastar Financial vs Hilltop
What people say about Megastar Financial
All experiencesNo experiences with Megastar Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Megastar Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 9, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Feb 16, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jan 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 19, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 9, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Aug 5, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 11, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 5, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jul 19, 2023 | Mortgages | Closing on a mortgage | Explained |
| May 24, 2023 | Mortgages | Closing on a mortgage | Explained |
| Apr 6, 2022 | Mortgages | Trouble during payment process | Explained |
| Nov 25, 2021 | Mortgages | Trouble during payment process | Money back |
Questions about Megastar Financial
How many complaints does Megastar Financial have?
Megastar Financial has 30 complaints on record since January 2013, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Megastar Financial respond to complaints?
Yes. Megastar Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Megastar Financial?
The most common problems are trouble during payment process (17), struggling to pay mortgage (3), closing on a mortgage (4).
Is Megastar Financial legit?
Megastar Financial is a real company with a public complaint record: consumers have complained about it 30 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Megastar Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Megastar Financial?
Complain to Megastar Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Megastar Financial complaints come from?
Most come from California (9), Minnesota (8), Colorado (6). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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