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Complaint log

Mercari complaint log

The newest complaints about Mercari, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 13, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletLAExplainedYes
Feb 2, 2026Money transfers & appsUnauthorized transactions or other transaction problemNJExplainedYes
Feb 1, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Jan 28, 2026Money transfers & appsFraud or scamMDExplainedYes
Jan 21, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTNExplainedYes
Jan 17, 2026Money transfers & appsOther service problemGAExplainedYes
Jan 8, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNYExplainedYes
Jan 6, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNVExplainedYes
Jan 2, 2026Money transfers & appsUnauthorized transactions or other transaction problemMAExplainedYes
Jan 2, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletMOExplainedYes
Dec 31, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardFLExplainedYes
Dec 27, 2025Money transfers & appsOther transaction problemFLExplainedYes
Dec 13, 2025Debt collectionAttempts to collect debt not owedDebt was paidARExplainedYes
Dec 12, 2025Money transfers & appsUnauthorized transactions or other transaction problemMNExplainedYes
Dec 11, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Dec 9, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Dec 1, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Nov 28, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletGAExplainedYes
Nov 27, 2025Money transfers & appsUnauthorized transactions or other transaction problemNCExplainedYes
Nov 26, 2025Money transfers & appsOther transaction problemTXExplainedYes
Nov 19, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountPAExplainedYes
Nov 14, 2025Money transfers & appsUnexpected or other feesCAExplainedYes
Oct 30, 2025Money transfers & appsUnauthorized transactions or other transaction problemORExplainedYes
Oct 29, 2025CryptoFraud or scamFLExplainedYes
Oct 16, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountARExplainedYes
Oct 10, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletLAExplainedYes
Oct 8, 2025Money transfers & appsMoney was not available when promisedLAExplainedYes
Oct 5, 2025CryptoOther service problemMDExplainedYes
Sep 26, 2025CryptoUnexpected or other feesVAExplainedYes
Sep 18, 2025CryptoWrong amount charged or receivedVAExplainedYes
Sep 15, 2025Money transfers & appsOther transaction problemNVExplainedYes
Sep 12, 2025Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNJExplainedYes
Sep 10, 2025Money transfers & appsFraud or scamCAExplainedYes
Sep 8, 2025Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNJExplainedYes
Aug 21, 2025Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneNCExplainedYes
Aug 13, 2025Money transfers & appsFraud or scamNYExplainedYes
Aug 1, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Jul 26, 2025Bank accountsManaging an accountProblem making or receiving paymentsCAExplainedYes
Jul 26, 2025Bank accountsManaging an accountProblem using a debit or ATM cardCOExplainedYes
Jul 9, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletWAExplainedYes
Jun 26, 2025Money transfers & appsFraud or scamFLExplainedYes
May 20, 2025Money transfers & appsMoney was not available when promisedWIExplainedYes
May 10, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferMIExplainedYes
Apr 28, 2025Money transfers & appsFraud or scamWVExplainedYes
Mar 10, 2025Credit cardsClosing your accountCompany closed your accountTXExplainedYes
Mar 8, 2025Money transfers & appsOther transaction problemFLExplainedYes
Mar 5, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Feb 27, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedYes
Feb 19, 2025CryptoFraud or scamTXExplainedYes
Feb 13, 2025Money transfers & appsUnexpected or other feesOHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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