Metropolitan Home Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Metropolitan Home Mortgage | 0 | new | - | - | 22 |
Every mortgage company ranked
Latest Metropolitan Home Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 20, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | - | Explained | Yes |
| Sep 18, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jul 27, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jul 24, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jun 12, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 18, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | VA | Explained | Yes |
| Sep 19, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Jul 24, 2018 | Mortgages | Closing on a mortgage | NV | Explained | Yes |
| Feb 13, 2017 | Mortgages | Loan modification,collection,foreclosure | NM | Explained | Yes |
| Aug 25, 2016 | Mortgages | Loan servicing, payments, escrow account | PA | Explained | Yes |
| Jan 16, 2016 | Mortgages | Application, originator, mortgage broker | CA | Explained | No |
| Nov 4, 2014 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Sep 9, 2014 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Dec 4, 2013 | Mortgages | Loan modification,collection,foreclosure | MI | Explained | Yes |
| Jul 19, 2013 | Mortgages | Loan modification,collection,foreclosure | WA | Closed | No |
| Mar 12, 2013 | Mortgages | Credit decision / Underwriting | NV | Explained | No |
| Jan 18, 2013 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | No |
| Jan 10, 2013 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Jan 4, 2013 | Mortgages | Application, originator, mortgage broker | CA | Money back | No |
| Dec 28, 2012 | Mortgages | Application, originator, mortgage broker | CA | Explained | No |
| Nov 12, 2012 | Mortgages | Application, originator, mortgage broker | CA | Explained | No |
| Sep 4, 2012 | Mortgages | Settlement process and costs | CA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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