Mortgage company · complaint record
Metropolitan Home Mortgage complaints
Filed under Metropolitan Home Mortgage, Inc.
Consumers have filed 23 complaints about Metropolitan Home Mortgage since 2012, none in the last 12 months. It answered 69.6% on time and closed 4% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 23
- Last 12 months
- 0
- Answered on time
- 69.6%
- Closed with relief
- 4%
- Last 30 days
- 0
- Rank
- -
Since September 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 20, 2020
Metropolitan Home Mortgage complaints by month
The busiest month was January 2013 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Metropolitan Home Mortgage answered all time
- Closed with monetary relief14.3%
- Closed with explanation2191.3%
- Closed14.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Metropolitan Home Mortgage complaints are about
Top Metropolitan Home Mortgage problems
Where Metropolitan Home Mortgage complaints come from
Most complaints: California (13), Nevada (3), Pennsylvania (1), Virginia (1), Washington (1).
Metropolitan Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Metropolitan Home MortgageMortgages | - | 0 | - |
Compare side by side: Metropolitan Home Mortgage vs Midwest Loan Services · Metropolitan Home Mortgage vs Truhome Solutions · Metropolitan Home Mortgage vs NEXA Mortgage · Metropolitan Home Mortgage vs Hilltop
What people say about Metropolitan Home Mortgage
All experiencesNo experiences with Metropolitan Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Metropolitan Home Mortgage complaints
Full logQuestions about Metropolitan Home Mortgage
How many complaints does Metropolitan Home Mortgage have?
Metropolitan Home Mortgage has 23 complaints on record since September 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Metropolitan Home Mortgage respond to complaints?
Yes. Metropolitan Home Mortgage answered 69.6% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Metropolitan Home Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (7), application, originator, mortgage broker (6), loan modification,collection,foreclosure (4).
Is Metropolitan Home Mortgage legit?
Metropolitan Home Mortgage is a real company with a public complaint record: consumers have complained about it 23 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Metropolitan Home Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Metropolitan Home Mortgage?
Complain to Metropolitan Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Metropolitan Home Mortgage complaints come from?
Most come from California (13), Nevada (3), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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