Lender · complaint record
Minto Money complaints
Filed under Minto Financial dba Minto Money
Consumers have filed 208 complaints about Minto Money since 2020, 54 of them in the last 12 months (+32% on the year before). It answered 81.5% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is charged fees or interest you didn't expect. It is the 41st most complained-about of 272 personal & payday lenders this year.
Poor response record. How it works
- Complaints on record
- 208
- Last 12 months
- 54
- Answered on time
- 81.5%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #41 of 272
Since February 2020
+32% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Nov 1, 2026
Most complained-about personal & payday lenders
Minto Money complaints by month
The busiest month was September 2026 (10 complaints). Complaints in the last 12 months are up 32% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Minto Money answered last 12 months
- Closed with explanation54100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4581.5% on time
- Relief for customers0/400% closed with relief
- Complaint trend7/15+32% vs last year
What Minto Money complaints are about
Top Minto Money problems last 12 months
Where Minto Money complaints come from
Most complaints: Florida (25), California (18), Georgia (18), Maryland (16), Illinois (13).
Minto Money compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Deer Creek LendingPayday & personal loans | 55 | 67 | C |
| 2 | PaylaterrPayday & personal loans | 50 | 61 | C |
| 3 | Minto MoneyPayday & personal loans | 7 | 54 | F |
| 4 | ProgPayday & personal loans | 5 | 48 | F |
| 5 | QC HoldingsPayday & personal loans | 69 | 47 | B |
| 6 | Bright CapitalPayday & personal loans | 15 | 46 | F |
| 7 | Reach FinancialPayday & personal loans | 53 | 43 | C |
| 8 | Post Lake LendingPayday & personal loans | 57 | 43 | C |
Compare side by side: Minto Money vs Deer Creek Lending · Minto Money vs Paylaterr · Minto Money vs Prog · Minto Money vs QC Holdings
What people say about Minto Money
All experiencesNo experiences with Minto Money yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Minto Money complaints
Full logQuestions about Minto Money
How many complaints does Minto Money have?
Minto Money has 208 complaints on record since February 2020, including 54 in the last 12 months and 1 in the last 30 days. That makes it number 653 of every company by complaints this year.
Does Minto Money respond to complaints?
Yes. Minto Money answered 81.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 7/100 (grade F).
What do people complain about most with Minto Money?
The most common problems are charged fees or interest you didn't expect (133), struggling to pay your loan (29), problem with the payoff process at the end of the loan (9).
Is Minto Money legit?
Minto Money is a real company with a public complaint record: consumers have complained about it 208 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Minto Money legit? for the signals, red flags and how to protect yourself.
Are complaints about Minto Money going up or down?
Up. There were 54 complaints in the last 12 months against 41 in the 12 before (+32%). See every month.
How do I file a complaint against Minto Money?
Complain to Minto Money in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Minto Money complaints come from?
Most come from Florida (25), California (18), Georgia (18). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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