Lender · complaint record
Prog complaints
Filed under Prog Holdings, Inc.
Consumers have filed 83 complaints about Prog since 2024, 48 of them in the last 12 months (+50% on the year before). It answered 79.2% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is problem when making payments. It is the 42nd most complained-about of 272 personal & payday lenders this year.
Poor response record. How it works
- Complaints on record
- 83
- Last 12 months
- 48
- Answered on time
- 79.2%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #42 of 272
Since April 2024
+50% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 29, 2026
Most complained-about personal & payday lenders
Prog complaints by month
The busiest month was September 2026 (9 complaints). Complaints in the last 12 months are up 50% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Prog answered last 12 months
- Closed with explanation48100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4579.2% on time
- Relief for customers0/400% closed with relief
- Complaint trend5/15+50% vs last year
What Prog complaints are about
Top Prog problems
Inside "Problem when making payments"
- You never received your bill or did not know a payment was due 1
Where Prog complaints come from
Most complaints: Florida (11), California (11), Texas (10), New York (6), North Carolina (4).
Prog compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Minto MoneyPayday & personal loans | 7 | 54 | F |
| 2 | ProgPayday & personal loans | 5 | 48 | F |
| 3 | QC HoldingsPayday & personal loans | 69 | 47 | B |
| 4 | Bright CapitalPayday & personal loans | 15 | 46 | F |
| 5 | Reach FinancialPayday & personal loans | 53 | 43 | C |
| 6 | Post Lake LendingPayday & personal loans | 57 | 43 | C |
| 7 | Robinson Economic DevelopmentPayday & personal loans | 47 | 43 | D |
| 8 | FundoPayday & personal loans | 15 | 42 | F |
Compare side by side: Prog vs Minto Money · Prog vs QC Holdings · Prog vs Bright Capital · Prog vs Reach Financial
What people say about Prog
All experiencesNo experiences with Prog yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Prog complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 15, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Oct 7, 2026 | Payday & personal loans | Problems receiving the advance | Explained |
| Oct 1, 2026 | Payday & personal loans | Issues with repayment | Explained |
| Sep 24, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 22, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 21, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 18, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 17, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Sep 15, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 15, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 15, 2026 | Payday & personal loans | Problem when making payments | Explained |
Questions about Prog
How many complaints does Prog have?
Prog has 83 complaints on record since April 2024, including 48 in the last 12 months and 1 in the last 30 days. That makes it number 684 of every company by complaints this year.
Does Prog respond to complaints?
Yes. Prog answered 79.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 5/100 (grade F).
What do people complain about most with Prog?
The most common problems are problem when making payments (26), problem with a purchase shown on your statement (14), charged fees or interest you didn't expect (11).
Is Prog legit?
Prog is a real company with a public complaint record: consumers have complained about it 83 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Prog legit? for the signals, red flags and how to protect yourself.
Are complaints about Prog going up or down?
Up. There were 48 complaints in the last 12 months against 32 in the 12 before (+50%). See every month.
How do I file a complaint against Prog?
Complain to Prog in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Prog complaints come from?
Most come from Florida (11), California (11), Texas (10). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Prog
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