Lender · complaint record
Reach Financial complaints
Filed under Reach Financial LLC
Consumers have filed 79 complaints about Reach Financial since 2018, 43 of them in the last 12 months (+187% on the year before). It answered 100% on time and closed 2% with relief for the customer - less often than a typical lender. The most common problem is incorrect information on your report. It is the 45th most complained-about of 272 personal & payday lenders this year.
Average response record. How it works
- Complaints on record
- 79
- Last 12 months
- 43
- Answered on time
- 100%
- Closed with relief
- 2%
- Last 30 days
- 2
- Rank
- #45 of 272
Since December 2018
+187% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 31, 2026
Most complained-about personal & payday lenders
Reach Financial complaints by month
The busiest month was January 2026 (6 complaints). Complaints in the last 12 months are up 187% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Reach Financial answered last 12 months
- Closed with non-monetary relief12.3%
- Closed with explanation4297.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers8/402.3% closed with relief
- Complaint trend0/15+187% vs last year
What Reach Financial complaints are about
Top Reach Financial problems
Inside "Incorrect information on your report"
- Account information incorrect 5
- Account status incorrect 4
Where Reach Financial complaints come from
Most complaints: California (11), Florida (6), Texas (6), Illinois (6), North Carolina (5).
Reach Financial compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | ProgPayday & personal loans | 5 | 48 | F |
| 2 | QC HoldingsPayday & personal loans | 69 | 47 | B |
| 3 | Bright CapitalPayday & personal loans | 15 | 46 | F |
| 4 | Post Lake LendingPayday & personal loans | 57 | 43 | C |
| 5 | Robinson Economic DevelopmentPayday & personal loans | 47 | 43 | D |
| 6 | Reach FinancialPayday & personal loans | 53 | 43 | C |
| 7 | FundoPayday & personal loans | 15 | 42 | F |
| 8 | Sunshine LoansPayday & personal loans | 73 | 42 | B |
Compare side by side: Reach Financial vs Prog · Reach Financial vs QC Holdings · Reach Financial vs Bright Capital · Reach Financial vs Post Lake Lending
What people say about Reach Financial
All experiencesNo experiences with Reach Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Reach Financial complaints
Full logQuestions about Reach Financial
How many complaints does Reach Financial have?
Reach Financial has 79 complaints on record since December 2018, including 43 in the last 12 months and 2 in the last 30 days. That makes it number 722 of every company by complaints this year.
Does Reach Financial respond to complaints?
Yes. Reach Financial answered 100% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 53/100 (grade C).
What do people complain about most with Reach Financial?
The most common problems are incorrect information on your report (9), getting the loan (5), confusing or missing disclosures (6).
Is Reach Financial legit?
Reach Financial is a real company with a public complaint record: consumers have complained about it 79 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Reach Financial legit? for the signals, red flags and how to protect yourself.
Are complaints about Reach Financial going up or down?
Up. There were 43 complaints in the last 12 months against 15 in the 12 before (+187%). See every month.
How do I file a complaint against Reach Financial?
Complain to Reach Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Reach Financial complaints come from?
Most come from California (11), Florida (6), Texas (6). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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