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Lender · complaint record

Paylaterr complaints

Consumers have filed 61 complaints about Paylaterr since 2026, 61 of them in the last 12 months. It answered 19.7% on time and closed 33% with relief for the customer - more often than a typical lender. The most common problem is getting the loan. It is the 40th most complained-about of 272 personal & payday lenders this year.

Average response record. How it works

Complaints on record
61

Since January 2026

Last 12 months
61

new vs the year before

Answered on time
19.7%

Industry: 94.7%

Closed with relief
33%

Typical lender: 6%

Last 30 days
5

Newest: Oct 27, 2026

Rank
#40 of 272

Most complained-about personal & payday lenders

Paylaterr complaints by month

The busiest month was August 2026 (18 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Paylaterr answered last 12 months

  • Closed with monetary relief914.8%
  • Closed with explanation1829.5%
  • Untimely response3455.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time0/4519.7% on time
  • Relief for customers40/4033.3% closed with relief
  • Complaint trend10/15no earlier year

What Paylaterr complaints are about

Top Paylaterr problems last 12 months

Where Paylaterr complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (9), Texas (7), North Carolina (6), South Carolina (5), Georgia (5).

Paylaterr compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1ClarityPayPayday & personal loans5576new100%0%C
2Round Up VenturesPayday & personal loans474+57%70.3%0%F
3Duvera Billing ServicesPayday & personal loans5473-47%98.6%0%C
4Momnt TechnologiesPayday & personal loans5372+18%93.1%9%C
5Garrison Investment GroupPayday & personal loans4668+94%100%0%D
6Deer Creek LendingPayday & personal loans5567new100%0%C
7PaylaterrPayday & personal loans5061new19.7%33%C
8Minto MoneyPayday & personal loans754+32%81.5%0%F

Compare side by side: Paylaterr vs ClarityPay · Paylaterr vs Round Up Ventures · Paylaterr vs Duvera Billing Services · Paylaterr vs Momnt Technologies

What people say about Paylaterr

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Latest Paylaterr complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Payday & personal loansGetting the loanFLNo timely replyNo
Oct 26, 2026Payday & personal loansProblem when making paymentsSCNo timely replyNo
Oct 20, 2026Money transfers & appsMoney was not available when promisedMONo timely replyNo
Oct 19, 2026Payday & personal loansProblem with additional add-on products or servicesMDNo timely replyNo
Oct 19, 2026Payday & personal loansGetting the loanNCNo timely replyNo
Oct 16, 2026Payday & personal loansGetting the loanPANo timely replyNo
Oct 15, 2026Payday & personal loansProblem with additional add-on products or servicesCONo timely replyNo
Oct 12, 2026Payday & personal loansGetting the loanOHNo timely replyNo
Oct 6, 2026CryptoMoney was not available when promisedFLNo timely replyNo
Sep 25, 2026Payday & personal loansGetting the loanTNNo timely replyNo
Sep 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedSCNo timely replyNo
Sep 22, 2026Payday & personal loansProblem with additional add-on products or servicesTXNo timely replyNo

Questions about Paylaterr

How many complaints does Paylaterr have?

Paylaterr has 61 complaints on record since January 2026, including 61 in the last 12 months and 5 in the last 30 days. That makes it number 613 of every company by complaints this year.

Does Paylaterr respond to complaints?

Yes. Paylaterr answered 19.7% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix; 33.3% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).

What do people complain about most with Paylaterr?
Is Paylaterr legit?

Paylaterr is a real company with a public complaint record: consumers have complained about it 61 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Paylaterr legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Paylaterr?

Complain to Paylaterr in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Paylaterr complaints come from?

Most come from Florida (9), Texas (7), North Carolina (6). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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