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Payday & personal loans

Moneytree payday & personal loans complaints

Consumers have filed 33 complaints about Moneytree's payday & personal loans, 3 in the last 12 months. Moneytree answered 100% on time and closed 0% with relief. See the whole Moneytree record.

Moneytree against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Moneytree3new100%0%33

Every lender ranked

Latest Moneytree payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAIn progressYes
Aug 14, 2026Payday & personal loansGetting the loanNVExplainedYes
May 25, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportWAExplainedYes
Jun 4, 2025Payday & personal loansCan't contact lender or servicerCAExplainedYes
Apr 30, 2024Payday & personal loansReceived a loan you didn't apply forNVExplainedYes
Apr 5, 2024Payday & personal loansCan't stop withdrawals from your bank accountCAExplainedYes
Jul 26, 2023Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Mar 12, 2023Payday & personal loansStruggling to pay your loanCAExplainedYes
Dec 14, 2022Payday & personal loansStruggling to pay your loanCAExplainedYes
Jun 13, 2022Payday & personal loansLoan payment wasn't credited to your accountCAExplainedYes
Apr 1, 2022Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountWAMoney backYes
Mar 30, 2022Payday & personal loansProblem with the payoff process at the end of the loanWAExplainedYes
Jan 4, 2022Payday & personal loansCan't stop withdrawals from your bank accountNVMoney backYes
Feb 11, 2021Payday & personal loansStruggling to pay your loanNVExplainedYes
Aug 16, 2020Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jun 4, 2020Payday & personal loansStruggling to pay your loanNVExplainedYes
Apr 22, 2020Payday & personal loansVehicle was repossessed or sold the vehicleWAExplainedYes
Feb 18, 2020Payday & personal loansCan't stop withdrawals from your bank accountCOExplainedYes
Jul 6, 2018Payday & personal loansCharged fees or interest you didn't expectCOExplainedYes
Apr 20, 2018Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNVMoney backYes
Mar 6, 2018Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountCOExplainedYes
Feb 5, 2018Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNVMoney backYes
Jan 23, 2018Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountWAExplainedYes
Dec 24, 2017Payday & personal loansStruggling to pay your loanWAExplainedYes
Dec 22, 2016Payday & personal loansPayment to acct not creditedWAExplainedYes
Aug 15, 2016Payday & personal loansApplied for loan/did not receive moneyNVExplainedYes
Dec 19, 2015Payday & personal loansCharged fees or interest I didn't expectCOExplainedYes
Apr 21, 2015Payday & personal loansCan't contact lenderCAExplainedYes
Feb 15, 2015Payday & personal loansCan't contact lenderCAExplainedYes
Jan 2, 2015Payday & personal loansCan't stop charges to bank accountCAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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