Lender · complaint record
Moneytree complaints
Filed under Moneytree Inc
Consumers have filed 53 complaints about Moneytree since 2013, 5 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is problem with customer service.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 53
- Last 12 months
- 5
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #121 of 272
Since December 2013
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 19, 2026
Most complained-about personal & payday lenders
Moneytree complaints by month
The busiest month was April 2024 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Moneytree answered all time
- Closed with monetary relief611.3%
- Closed with non-monetary relief11.9%
- Closed with explanation4584.9%
- In progress11.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Moneytree complaints are about
Top Moneytree problems
Where Moneytree complaints come from
Most complaints: Washington (16), Nevada (15), California (12), Colorado (7), Idaho (2).
Moneytree compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | MoneytreePayday & personal loans | - | 5 | - |
Compare side by side: Moneytree vs SoLo Funds · Moneytree vs AAA Auto Title Loans · Moneytree vs Powerpay · Moneytree vs AmeriCash
What people say about Moneytree
All experiencesNo experiences with Moneytree yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Moneytree complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 19, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | In progress |
| Sep 12, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 14, 2026 | Payday & personal loans | Getting the loan | Explained |
| May 25, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 14, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Oct 6, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 4, 2025 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Nov 25, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Oct 2, 2024 | Money transfers & apps | Fraud or scam | Explained |
| May 3, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Apr 30, 2024 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Apr 6, 2024 | Money transfers & apps | Problem with customer service | Explained |
Questions about Moneytree
How many complaints does Moneytree have?
Moneytree has 53 complaints on record since December 2013, including 5 in the last 12 months and 1 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Moneytree respond to complaints?
Yes. Moneytree answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Moneytree?
The most common problems are problem with customer service (4), problem with the payoff process at the end of the loan (3), communication tactics (1).
Is Moneytree legit?
Moneytree is a real company with a public complaint record: consumers have complained about it 53 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Moneytree legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Moneytree?
Complain to Moneytree in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Moneytree complaints come from?
Most come from Washington (16), Nevada (15), California (12). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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