Mountain West Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Mountain West Financial | 0 | new | - | - | 39 |
Every mortgage company ranked
Latest Mountain West Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 25, 2024 | Mortgages | Incorrect information on your reportAccount status incorrect | CA | Fixed | Yes |
| Nov 4, 2023 | Mortgages | Trouble during payment processPayment process | AZ | Explained | Yes |
| Jun 18, 2023 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 8, 2023 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| May 22, 2023 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| Oct 11, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Feb 11, 2022 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Dec 30, 2021 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Sep 17, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 10, 2021 | Mortgages | Trouble during payment process | CA | Money back | Yes |
| Feb 19, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jan 13, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Oct 16, 2020 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jul 30, 2020 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| Jul 24, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 27, 2020 | Mortgages | Closing on a mortgage | CA | Money back | Yes |
| Apr 3, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Oct 1, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 31, 2018 | Mortgages | Trouble during payment process | NV | Explained | Yes |
| Apr 6, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Nov 30, 2017 | Mortgages | Trouble during payment process | CA | Money back | Yes |
| Oct 2, 2017 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 22, 2017 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jun 21, 2017 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| May 8, 2017 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Apr 20, 2017 | Mortgages | Loan servicing, payments, escrow account | CA | Money back | Yes |
| Mar 18, 2017 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Sep 20, 2016 | Mortgages | Credit decision / Underwriting | CA | Explained | Yes |
| Aug 25, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Jul 10, 2016 | Mortgages | Credit decision / Underwriting | CA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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