Mortgage company · complaint record
Mountain West Financial complaints
Filed under Mountain West Financial, LLC
Consumers have filed 40 complaints about Mountain West Financial since 2012, none in the last 12 months. It answered 95% on time and closed 15% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 40
- Last 12 months
- 0
- Answered on time
- 95%
- Closed with relief
- 15%
- Last 30 days
- 0
- Rank
- -
Since June 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 25, 2024
Mountain West Financial complaints by month
The busiest month was April 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mountain West Financial answered all time
- Closed with monetary relief512.5%
- Closed with non-monetary relief12.5%
- Closed with explanation3485%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Mountain West Financial complaints are about
Top Mountain West Financial problems
Inside "Trouble during payment process"
- Payment process 1
Where Mountain West Financial complaints come from
Most complaints: California (31), Arizona (3), Colorado (2), Nevada (1), Texas (1).
Mountain West Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mountain West FinancialMortgages | - | 0 | - |
Compare side by side: Mountain West Financial vs Midwest Loan Services · Mountain West Financial vs Truhome Solutions · Mountain West Financial vs NEXA Mortgage · Mountain West Financial vs Hilltop
What people say about Mountain West Financial
All experiencesNo experiences with Mountain West Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mountain West Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 25, 2024 | Mortgages | Incorrect information on your reportAccount status incorrect | Fixed |
| Nov 4, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 18, 2023 | Mortgages | Trouble during payment process | Explained |
| Jun 8, 2023 | Mortgages | Trouble during payment process | Explained |
| May 22, 2023 | Mortgages | Trouble during payment process | Explained |
| Oct 11, 2022 | Mortgages | Trouble during payment process | Explained |
| Feb 11, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 30, 2021 | Mortgages | Trouble during payment process | Explained |
| Sep 17, 2021 | Mortgages | Trouble during payment process | Explained |
| Jul 8, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 10, 2021 | Mortgages | Trouble during payment process | Money back |
| Feb 19, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Mountain West Financial
How many complaints does Mountain West Financial have?
Mountain West Financial has 40 complaints on record since June 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Mountain West Financial respond to complaints?
Yes. Mountain West Financial answered 95% of its complaints on time (within 15 days) and closed 15% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Mountain West Financial?
The most common problems are trouble during payment process (17), loan servicing, payments, escrow account (6), closing on a mortgage (3).
Is Mountain West Financial legit?
Mountain West Financial is a real company with a public complaint record: consumers have complained about it 40 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mountain West Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mountain West Financial?
Complain to Mountain West Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mountain West Financial complaints come from?
Most come from California (31), Arizona (3), Colorado (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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