Mufg Americas against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Mufg Americas | 0 | new | - | - | 88 |
Every mortgage company ranked
Latest Mufg Americas mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 24, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Explained | Yes |
| Nov 3, 2022 | Mortgages | Trouble during payment process | WA | Fixed | Yes |
| Sep 22, 2022 | Mortgages | Trouble during payment process | CA | Fixed | Yes |
| Sep 14, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Fixed | Yes |
| Sep 1, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Fixed | Yes |
| Jul 21, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jul 14, 2022 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jun 25, 2022 | Mortgages | Trouble during payment process | CA | Money back | Yes |
| Jun 21, 2022 | Mortgages | Closing on a mortgage | WA | Explained | Yes |
| Jun 13, 2022 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Jun 9, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 2, 2022 | Mortgages | Trouble during payment process | CA | Fixed | Yes |
| Apr 29, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Apr 14, 2022 | Mortgages | Trouble during payment process | TN | Fixed | Yes |
| Apr 14, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Fixed | Yes |
| Apr 7, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Fixed | Yes |
| Apr 6, 2022 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Mar 18, 2022 | Mortgages | Closing on a mortgage | TX | Fixed | Yes |
| Mar 8, 2022 | Mortgages | Trouble during payment process | CA | Fixed | Yes |
| Feb 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Money back | Yes |
| Feb 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Feb 1, 2022 | Mortgages | Trouble during payment process | CA | Fixed | Yes |
| Jan 22, 2022 | Mortgages | Trouble during payment process | CA | Fixed | Yes |
| Jan 21, 2022 | Mortgages | Trouble during payment process | CA | Fixed | Yes |
| Jan 14, 2022 | Mortgages | Trouble during payment process | OR | Fixed | Yes |
| Jan 14, 2022 | Mortgages | Struggling to pay mortgage | CA | Fixed | Yes |
| Dec 20, 2021 | Mortgages | Trouble during payment process | NY | Money back | Yes |
| Nov 24, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Nov 17, 2021 | Mortgages | Trouble during payment process | CA | Fixed | Yes |
| Nov 1, 2021 | Mortgages | Trouble during payment process | CA | Fixed | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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