Mortgages
National Asset Direct mortgages complaints
Consumers have filed 13 complaints about National Asset Direct's mortgages. See the whole National Asset Direct record.
National Asset Direct against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | National Asset Direct | 0 | - | - |
Latest National Asset Direct mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 28, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 20, 2019 | Mortgages | Closing on a mortgage | Fixed |
| Oct 13, 2018 | Mortgages | Closing on a mortgage | Explained |
| Nov 17, 2017 | Mortgages | Struggling to pay mortgage | Explained |
| Apr 11, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Apr 11, 2017 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Mar 3, 2016 | Mortgages | Other | Explained |
| Oct 29, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
| May 22, 2013 | Mortgages | Loan modification,collection,foreclosure | Explained |
| May 22, 2013 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Nov 1, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Apr 18, 2012 | Mortgages | Credit decision / Underwriting | Explained |
| Mar 19, 2012 | Mortgages | Loan modification,collection,foreclosure | Money back |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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