Auto loans & leases
NCB Management Services auto loans & leases complaints
Consumers have filed 88 complaints about NCB Management Services's auto loans & leases, 12 in the last 12 months (-50%). NCB Management Services answered 100% on time and closed 0% with relief. See the whole NCB Management Services record.
NCB Management Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | NCB Management Services | 12 | 100% | 0% |
Latest NCB Management Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 7, 2022 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 2, 2022 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 8, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 27, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 7, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 2, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 6, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 21, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 22, 2020 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 27, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Apr 4, 2019 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 30, 2018 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 4, 2018 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 14, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 7, 2018 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Apr 14, 2018 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 9, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 14, 2017 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Mar 14, 2017 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Mar 11, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 24, 2017 | Auto loans & leases | Shopping for a loan or lease | Explained |
| Dec 20, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Oct 21, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Jul 11, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Jul 4, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Apr 3, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Oct 20, 2015 | Auto loans & leases | Taking out the loan or lease | Explained |
| Oct 10, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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