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Debt collector · complaint record

NCB Management Services complaints

Consumers have filed 7,228 complaints about NCB Management Services since 2013, 2,044 of them in the last 12 months (+8% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 23rd most complained-about of 1,963 debt collectors this year.

Average response record. How it works

Complaints on record
7,228

Since July 2013

Last 12 months
2,044

+8% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
66

Newest: Nov 1, 2026

Rank
#23 of 1,963

Most complained-about debt collectors

NCB Management Services complaints by month

The busiest month was March 2026 (240 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How NCB Management Services answered last 12 months

  • Closed with explanation2,044100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend9/15+8% vs last year

What NCB Management Services complaints are about

Top NCB Management Services problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 1,452
  • Debt was result of identity theft 618
  • Debt was paid 175
  • Debt was already discharged in bankruptcy and is no longer owed 83

Where NCB Management Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (1,395), Florida (1,229), Georgia (615), South Carolina (326), California (318).

NCB Management Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Credit ControlDebt collection462,336+127%100%2%D
2HW HoldingDebt collection752,115+6%99.9%26%B
3NCB Management ServicesDebt collection542,044+8%100%0%C
4Fair Collections & OutsourcingDebt collection501,865+20%99.3%0%C
5ProCollectDebt collection171,820+35%92.2%0%F
6Ability Recovery ServicesDebt collection301,695+173%96.7%0%F
7Sequium Asset SolutionsDebt collection891,647+61%99.9%100%A
8V and H PortfolioDebt collection481,642+66%100%0%D

Compare side by side: NCB Management Services vs Credit Control · NCB Management Services vs HW Holding · NCB Management Services vs Fair Collections & Outsourcing · NCB Management Services vs ProCollect

What people say about NCB Management Services

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Latest NCB Management Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 31, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Oct 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 31, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Oct 30, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
Oct 30, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMNExplainedYes
Oct 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes

Questions about NCB Management Services

How many complaints does NCB Management Services have?

NCB Management Services has 7,228 complaints on record since July 2013, including 2,044 in the last 12 months and 66 in the last 30 days. That makes it number 75 of every company by complaints this year.

Does NCB Management Services respond to complaints?

Yes. NCB Management Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 54/100 (grade C).

What do people complain about most with NCB Management Services?
Is NCB Management Services legit?

NCB Management Services is a real company with a public complaint record: consumers have complained about it 7,228 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is NCB Management Services legit? for the signals, red flags and how to protect yourself.

Are complaints about NCB Management Services going up or down?

Roughly level. There were 2,044 complaints in the last 12 months against 1,898 in the 12 before (+8%). See every month.

How do I file a complaint against NCB Management Services?

Complain to NCB Management Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most NCB Management Services complaints come from?

Most come from Texas (1,395), Florida (1,229), Georgia (615). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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