Auto loans & leases
Ofg Bancorp auto loans & leases complaints
Consumers have filed 35 complaints about Ofg Bancorp's auto loans & leases, 15 in the last 12 months (-25%). Ofg Bancorp answered 100% on time and closed 0% with relief. See the whole Ofg Bancorp record.
Ofg Bancorp against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Ofg Bancorp | 15 | 100% | 0% |
Latest Ofg Bancorp auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 28, 2025 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Jan 24, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Dec 12, 2024 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Dec 4, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Nov 28, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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