Auto loans & leases
Ofg Bancorp auto loans & leases complaints
Consumers have filed 35 complaints about Ofg Bancorp's auto loans & leases, 15 in the last 12 months (-25%). Ofg Bancorp answered 100% on time and closed 0% with relief. See the whole Ofg Bancorp record.
Ofg Bancorp against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Ofg Bancorp | 15 | 100% | 0% |
Latest Ofg Bancorp auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 23, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jul 30, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 29, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 16, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 11, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jun 16, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jun 11, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 7, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Apr 10, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 27, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 18, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jan 15, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jan 5, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 19, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Nov 6, 2025 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 24, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 24, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 9, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jul 16, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jun 7, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jun 6, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jun 3, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 29, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| May 28, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| May 24, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| May 17, 2025 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| May 6, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 29, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Mar 23, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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