Bank · complaint record
Old Dominion Mortgage complaints
Filed under Old Dominion Mortgage Co., Inc
Consumers have filed 4 complaints about Old Dominion Mortgage since 2012, none in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2012
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Jul 28, 2025
Old Dominion Mortgage complaints by month
The busiest month was June 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Old Dominion Mortgage answered all time
- Closed with explanation125%
- Untimely response375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Old Dominion Mortgage complaints are about
Top Old Dominion Mortgage problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 1
Old Dominion Mortgage compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Old Dominion MortgageBank accounts | - | 0 | - |
Compare side by side: Old Dominion Mortgage vs Bancfirst · Old Dominion Mortgage vs Banner · Old Dominion Mortgage vs Customers Bancorp · Old Dominion Mortgage vs RBC Bank
What people say about Old Dominion Mortgage
All experiencesNo experiences with Old Dominion Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Old Dominion Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 28, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | No timely reply |
| Jun 30, 2024 | Bank accounts | Opening an accountConfusing or missing disclosures | No timely reply |
| Jun 8, 2024 | Bank accounts | Closing an accountCan't close your account | No timely reply |
| Jul 11, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
Questions about Old Dominion Mortgage
How many complaints does Old Dominion Mortgage have?
Old Dominion Mortgage has 4 complaints on record since July 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Old Dominion Mortgage respond to complaints?
Yes. Old Dominion Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Old Dominion Mortgage?
The most common problems are trouble during payment process (1), opening an account (1), closing an account (1).
Is Old Dominion Mortgage legit?
Old Dominion Mortgage is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Old Dominion Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Old Dominion Mortgage?
Complain to Old Dominion Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Old Dominion Mortgage complaints come from?
Most come from Virginia (2), Florida (1), New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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