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Garrison Investment Group complaints

Consumers have filed 186 complaints about Garrison Investment Group since 2016, 68 of them in the last 12 months (+94% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is charged fees or interest you didn't expect. It is the 38th most complained-about of 272 personal & payday lenders this year.

Weak response record. How it works

Complaints on record
186

Since August 2016

Last 12 months
68

+94% vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
1

Newest: Oct 30, 2026

Rank
#38 of 272

Most complained-about personal & payday lenders

Garrison Investment Group complaints by month

The busiest month was June 2026 (11 complaints). Complaints in the last 12 months are up 94% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Garrison Investment Group answered last 12 months

  • Closed with explanation68100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend1/15+94% vs last year

What Garrison Investment Group complaints are about

Top Garrison Investment Group problems last 12 months

Where Garrison Investment Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (31), Texas (25), California (18), Maryland (13), Georgia (11).

Garrison Investment Group compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1Bankers Healthcare GroupPayday & personal loans5677+43%100%1%C
2ClarityPayPayday & personal loans5576new100%0%C
3Round Up VenturesPayday & personal loans474+57%70.3%0%F
4Duvera Billing ServicesPayday & personal loans5473-47%98.6%0%C
5Momnt TechnologiesPayday & personal loans5372+18%93.1%9%C
6Garrison Investment GroupPayday & personal loans4668+94%100%0%D
7Deer Creek LendingPayday & personal loans5567new100%0%C
8PaylaterrPayday & personal loans5061new19.7%33%C

Compare side by side: Garrison Investment Group vs Bankers Healthcare Group · Garrison Investment Group vs ClarityPay · Garrison Investment Group vs Round Up Ventures · Garrison Investment Group vs Duvera Billing Services

What people say about Garrison Investment Group

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Latest Garrison Investment Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedAZExplainedYes
Oct 3, 2026Payday & personal loansProblem with additional add-on products or servicesPAExplainedYes
Oct 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Sep 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Sep 25, 2026Payday & personal loansGetting the loanSCExplainedYes
Sep 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Aug 26, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Aug 24, 2026Payday & personal loansStruggling to pay your loanALExplainedYes
Aug 19, 2026Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
Aug 18, 2026Payday & personal loansCharged fees or interest you didn't expectNJExplainedYes
Aug 17, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes

Questions about Garrison Investment Group

How many complaints does Garrison Investment Group have?

Garrison Investment Group has 186 complaints on record since August 2016, including 68 in the last 12 months and 1 in the last 30 days. That makes it number 584 of every company by complaints this year.

Does Garrison Investment Group respond to complaints?

Yes. Garrison Investment Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 46/100 (grade D).

What do people complain about most with Garrison Investment Group?
Is Garrison Investment Group legit?

Garrison Investment Group is a real company with a public complaint record: consumers have complained about it 186 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Garrison Investment Group legit? for the signals, red flags and how to protect yourself.

Are complaints about Garrison Investment Group going up or down?

Up. There were 68 complaints in the last 12 months against 35 in the 12 before (+94%). See every month.

How do I file a complaint against Garrison Investment Group?

Complain to Garrison Investment Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Garrison Investment Group complaints come from?

Most come from Florida (31), Texas (25), California (18). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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