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Complaint log

PennyMac complaint log

The newest complaints about PennyMac, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 23, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Oct 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Oct 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureARExplainedYes
Oct 23, 2026MortgagesStruggling to pay mortgageForeclosureAZExplainedYes
Oct 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalNYExplainedYes
Oct 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Oct 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Oct 22, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Oct 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Oct 22, 2026Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyTXExplainedYes
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportVAExplainedYes
Oct 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMDIn progressYes
Oct 22, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Oct 21, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingMIIn progressYes
Oct 21, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureAZExplainedYes
Oct 21, 2026MortgagesTrouble during payment processLien releaseAZExplainedYes
Oct 21, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Oct 21, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyMAExplainedYes
Oct 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNYExplainedYes
Oct 21, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyTNFixedYes
Oct 21, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCTIn progressYes
Oct 21, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Oct 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Oct 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCOExplainedYes
Oct 20, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXIn progressYes
Oct 20, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNJExplainedYes
Oct 20, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Oct 20, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Oct 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Oct 20, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MNExplainedYes
Oct 20, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Oct 20, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMDExplainedYes
Oct 20, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Oct 20, 2026MortgagesStruggling to pay mortgageForeclosureLAExplainedYes
Oct 19, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
Oct 19, 2026MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Oct 18, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processMIExplainedYes
Oct 18, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Oct 18, 2026MortgagesStruggling to pay mortgageForeclosureINExplainedYes
Oct 18, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Oct 17, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Oct 17, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNVExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Oct 16, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNCExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Oct 16, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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